HOW WE COLLECT, USE AND MANAGE YOUR PERSONAL DATA

Privacy Policy

PERSONAL DATA
 
Personal data refers to any information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be directly or indirectly identified, particularly by reference to an identifier such as a name, identification number, location data, online identifier, or other factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
 
TLDR FOR CALIFORNIA RESIDENTS
 
Auster Foods LLC does not sell your Personal Information. We comply with the California Consumer Privacy Act (CCPA) and prioritize customer trust and data privacy as fundamental aspects of our business. This notice specifically applies to California residents from whom we collect Personal Information.
 
CATEGORIES OF PERSONAL INFORMATION COLLECTED
 
  1. Personal Data: This includes information such as name, email address, demographic details (country, address, postcode), telephone number, fax number, company information, billing details, order details, signature, bank account number, credit card number, debit card number, and other financial information. It also encompasses employment-related information and employment history.
  2. Internet or Other Electronic Network Activity Information: This category comprises browsing history, search history, and information regarding a consumer's interaction with websites, applications, or advertisements on the internet.
  3. Inferences Drawn from Personal Information: This category includes consumer profiles that reflect preferences, characteristics, psychological trends, behavior, attitudes, intelligence, abilities, and aptitudes.
CATEGORIES OF PERSONAL INFORMATION NOT COLLECTED
 
  1. Personal Data: We do not collect Social Security numbers, physical characteristics or descriptions, passport numbers, driver's license or state identification card numbers, insurance policy numbers, education information, medical information, health insurance information, race, color, ancestry or national origin, religion or creed, age, mental or physical disability, sex (including gender and pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, medical condition, genetic information, marital status, or military and veteran status.
  2. Biometric Information: We do not collect physiological, biological, or behavioral characteristics, including DNA, that can be used to establish individual identity. This includes imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, voice recordings, keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data containing identifying information.
  3. Geolocation Data: We do not collect precise physical location data.
  4. Sensory Information: We do not collect audio, electronic, visual, thermal, olfactory, or similar information.
  5. Professional or Employment-related Information: We do not collect job application or resume information, past or current job history, or job performance information.
  6. Non-Public Education Information: We do not collect records directly related to a student maintained by an educational agency or institution.
COMMERCIAL INFORMATION COLLECTED
 
We may collect information about products or services purchased, obtained or considered, or other purchasing or consuming histories and tendencies.
 
PURPOSE OF PERSONAL DATA PROCESSING
 
When we collect your data, we use it to provide you with better information about products, services, and special offers. Specifically, we use your data to provide products and services, process transactions and manage orders, send notifications about information exchange between you and Auster Foods LLC, send promotional emails about new products, special offers, or relevant information, prevent account-related activities that may harm you, and address and resolve specific issues. We also utilize data for analytics and statistical purposes.
 
COLLECTION AND DISCLOSURE OF PERSONAL INFORMATION
 
In the preceding twelve months, Auster Foods LLC has collected Personal Information from various sources, including individuals themselves, their use of our services, their devices, our affiliates, vendors, and service providers. Detailed information about the Personal Information we collect is provided in this notice and our Privacy Policy, which we update periodically. As specified in our Privacy Policy, we share Personal Information with the following categories of third parties in compliance with the CCPA: vendors and service providers, third parties integrated into our services, third parties as required by law, third parties in connection with a merger, sale, or asset transfer, and other third parties with your permission.
 
DATA PROTECTION MEASURES
 
We are committed to protecting customer personal information and take necessary steps to maintain its security.
 
INDIVIDUAL RIGHTS
 
Under the applicable Data Protection Legislation, you have various rights to safeguard your privacy:
 
  1. Right to be informed: You have the right to receive clear information about the collection and use of your personal data. All necessary information is provided in this Privacy Policy.
  2. Right of access: You have the right to access your personal data and request information about the data we store, free of charge.
  3. Right to rectification: If you find incorrect or incomplete information in your personal data, you can request us to rectify it. If you have an account with us, you can also edit or add new information directly.
  4. Right to erasure: In certain specific cases, you have the right to request the erasure of your personal data. Please note that this right is not absolute and applies only in certain circumstances.
  5. Right to restrict processing: You can request the restriction or suppression of your personal data in specific cases. Please provide us with your reasons for objecting to the processing of your data on our site.
  6. Right to data portability: Along with the right to access, you can request a copy of your personal data that you provided to us or ask us to directly transmit it to another party.
  7. Right to object: You have the absolute right to object to the use of your data for direct marketing purposes by making a request to us.
  8. Rights related to automated decision making, including profiling: You have the right to object to decisions based solely on automated processing.
To exercise any of the rights mentioned above, please email us at contact@austerfoods.com.
 
YOUR CALIFORNIA PRIVACY RIGHTS
 
If you are a California resident, you may exercise the following rights:
 
  1. Right to Know and Access: You can request information regarding the categories of Personal Information collected or disclosed by Auster Foods LLC, the purposes for which categories of Personal Information are collected, the categories of sources from which Personal Information is collected, and the specific pieces of Personal Information collected about you in the past twelve months.
  2. Right to Delete: Subject to certain exceptions, you have the option to request the deletion of Personal Information about you that we have collected.
  3. Verification: Requests for access to or deletion of Personal Information are subject to our ability to reasonably verify your identity, as per relevant CCPA requirements, limitations, and regulations.
  4. Right to Equal Service and Price: You have the right not to receive discriminatory treatment for exercising your CCPA privacy rights, subject to certain limitations.
  5. Shine the Light: We do not rent, sell, or share your Personal Information with non-affiliated companies for their direct marketing purposes. 
To excercise your rights under the CCPA, you or an authorized agen acting on your behalf may contact us at contact@austerfoods.com.
 
COOKIES
 
Cookies are small data files stored in internet users' browsers. These files contain information set by the server and can be used whenever the user visits the site. Cookies are used by websites to identify users, remember actions or preferences, avoid re-entering information when browsing between pages or on subsequent visits, and display targeted advertising based on past searches. Please refer to our Cookie Policy for detailed information. You can configure your browser to reject or delete cookies at your discretion.
 
LEGAL BASIS FOR DATA PROCESSING
 
We always have a legal basis for processing your personal data.
 
  1. Consent: This basis applies when you provide your personal data voluntarily and explicitly consent to its processing.
  2. Contractual necessity: This basis applies when the processing of personal data is necessary for the performance of a contract or to take steps at your request before entering into a contract.
  3. Compliance with legal obligations: This basis applies when we process personal data to comply with a legal obligation.
  4. Legitimate interests: This basis applies when we have a legitimate interest in processing personal data, provided that such interests are not overridden by your rights and interests.
CONTACT INFORMATION
 
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
 
Auster Foods LLC
1830 Curtner Ave.
San Jose, California
USA
 
Email:
 
UPDATES TO THE PRIVACY POLICY
 
We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. Please check the Privacy Policy periodically for updates.
 
Last updated on the 26th of July, 2023.